B.S., M.S. Ed., M.A.S., OTL, CUA
CAREER SUMMARY AND GOALS
Following a successful twenty-five year career within the semiconductor industry working for Intel Corporation, I decided to initiate a second career, this one in the aviation industry. I anticipated that transitioning between industries as diverse as semiconductors and aviation would not be easy, and would take me far beyond my comfort zone, but aviation has always held a deep interest of me. In anticipation of my goal, I completed a Master of Aeronautical Science degree at Embry-Riddle Aeronautical University. In February 2017, I secured a position as a Crew Scheduler I with Spirit Airlines at their company headquarters in Miramar, Florida. I then worked as a Sr. Records Analyst for Mesa Airlines in Phoenix, Arizona, and now as a Customer Relations Representative for American Airlines in Tempe, Arizona.
As expected, switching career paths and industries was not an easy journey, but the experience I gained during that period was invaluable. Now that I have completed the transition successfully, I am starting to explore the aviation world and determine my career path. Ultimately, I am interested in a challenging management, supervisor, or individual contributor position that exploits my existing professional skills, leverages my Master of Aeronautical Science degree, and yields tangible benefits for both my employer and the overall airline industry.
"If you want what you've never had, you need to do what you've never done" (Author unknown)
My life is not an open book but I can offer you a pamphlet...
SUMMAY OF QUALIFICATIONS
Self-directed professional with experience within in a high stress, fast-paced corporate environment.
Experienced individual contributor, team member, and project team leader.
Holds a Master of Aeronautical Science degree from Embry-Riddle Aeronautical University.
Currently employed as a Customer Relations Representative with American Airlines.
Demonstrates strong safety, results and customer orientation, attention to detail, and informed risk-taking skills.
Master of Aeronautical Science
Embry-Riddle Aeronautical University, Worldwide Campus/Daytona Beach, Florida (May 2015)
Master of Science in Education
California State University, East Bay, Hayward, California (March 2010)
Graduate Certificate in Online Teaching and Learning
California State University, East Bay, Hayward, California (June 2009)
Bachelor of Science
University of Maryland University College, Adelphi, Maryland (December 2008)
Dean's List 2005
Certified Usability Analyst (ID: 2013-4147)
Human Factors International (HFI), Fairfield, Iowa (March 013)
Criterion-Referenced Instruction (Fourth Edition)
Mager Associates (March 2006)
Associate member of the American Association of Airport Executives (AAAE)
Volunteering with the Arizona Poodle Rescue as a foster parent
Pursuing professional and personal education
Traveling to both domestic and international locations
Cooking and baking occasionally
Reading novels and industry publications
FUTURE EDUCATIONAL GOALS
Pursue Certified Member (C.M.) certification with the American Association of Airport Executives (AAAE)
Pursue Aviation Management Professional (AvMP) designation through IATA
Pursue aBachelor of Science in Communication degree
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